Good Customer Service
I've somehow managed to deleted my authenticator app which had 2FA for Bitskins. Issue was resolved in like 3 hours max.
Swift customer response time even on weekends.
Date of experience: May 18, 2024
1,569 total
I've somehow managed to deleted my authenticator app which had 2FA for Bitskins. Issue was resolved in like 3 hours max.
Swift customer response time even on weekends.
Date of experience: May 18, 2024
I've been using this site for many years now and it's always been easy to use and customer service responds quick. Will always use this over steam since the prices are also lower and they have the skins you want.
Date of experience: May 15, 2024
Great site, everything is super, only does not work filter on collections, and I would like to be able to leave requests not only for sale but also for purchase
Date of experience: May 15, 2024
Honestly I was a bit nervous since I'm just getting into csgo skins and I wasn't sure what site to trust. I asked around and most people said bit skins was a great place for crypto. I deposited like $300+ and was able to withdraw skins right after I got them on the site. Definitely recommend for someone who is new to csgo skins to use this site. One con this site has is that the prices maybe higher than p2p trading but it's worth it to have the security of not getting scammed.
Date of experience: May 07, 2024
Perfect, fast and easy to sell and buy skins, my favourite long time ago, big transactions, I could win a lot of money buying cheap and selling good aswell at the good time too! When I withdraw for revolut it takes seconds!
Date of experience: April 30, 2024
used it in 2019, without issue. Used it today again. Excellent for discounts on cs2 skins
Date of experience: May 04, 2024
What makes bitskins my go to skin marketplace is their phenomenal support staff. While they have been rare, there have been a few instances where I had a problem with the site and was worried about losing access to my skins. The support was always incredibly responsive and resolved my issues promptly. These support experiences let me rest easy knowing my skins and money is safe when exchanging skins outside of the steam market
Date of experience: February 10, 2024
Reply from BitSkins
BitSkins support was prompt with their service and were concise and clear about what they needed from me in order to address my account issue with 2FA.
Thank you!
Date of experience: March 28, 2024
Reply from BitSkins
Great support staff. Quick and detailed response. Puts safety and security above everything, which is what's important in these websites.
Date of experience: March 25, 2024
Reply from BitSkins
Site looks very nice and modern after update. Very joyful to use 😌 I am especially satisfied with 1% fee direct Binance withdrawal in stables 😍 No more LTC 5% loses🥰
Can't wait when all old functions start working: as buy orders/bulk repricer and ofcourse APIs.
Date of experience: September 03, 2023
Reply from BitSkins
I've been using BitSkins for over a year and have never had a problem. Cash withdrawals are "instant" now, but take 3 or 4 days to show up in your account when using Visa (if not using crypto, you'll need a Visa card, which might mean opening a new bank account if you're in the UK). Their support is good, and always quick to respond.
Date of experience: October 20, 2023
Reply from BitSkins
Great UI/Search Capabilities, Fast Service, Reputable, Consistent. By far one of the best third party sites for CS2 items.
Date of experience: March 13, 2024
Reply from BitSkins
Bitskins is good platform and have a good customer support,
Someone scammed my money through bitskins and I complained Bitskins customer support and he gave me excellent response kindly if someone scam your money through Bitskins you should complain I challenge you Bitskins will refund your scammed money,
Thank you Bitskins
Date of experience: December 08, 2023
One of the better marketplace sites for virtual items like CS:GO, TF2, Rust, etc.
They recently updated it to 2.0 so obviously there are few issues that need to be resolved but most of the stuff is resolved pretty fast. Hopefully the site will be even better in the close future.
Date of experience: August 15, 2023
Reply from BitSkins
Traffic on this site is pretty low so skins take a very long time to sell until and unless they are being sold for dirt cheap prices which makes no sense as compared to the steam prices.
Date of experience: March 30, 2024
The KYC process was quick and easy and you can sometimes find the lowest priced items on this site.
Date of experience: April 15, 2024
ive using their website for years now, its fine and reliable in my experience
Date of experience: April 22, 2024
UPDATE BITSKINS OFFICIALS SCAMMED ME FOR 15 000 DOLLAR, Currently reported to ISLAND POLICE, Also FBI, CLOUDFLARE, Namecheap, Domainhosts. Polish Police, CHinese Police. Valvesoftware, CS2 Developers, KINGUIN CEO, Contacting everyone I know.
Date of experience: April 22, 2024
Recently deposited ETH over to Bitskins & didn't realized until after I sent the transaction that there's a minimum deposit amount needed for crypto. I made a support ticket explaining the mishap I made & seeing if there's anything I could do to make things right on my end, to which their staff quickly responded back to & were amazing enough to honor the amount I deposited, even though it was less than half of their minimum. Safe to say it won't happen again, thanks again!
Date of experience: September 07, 2023
Reply from BitSkins
Normally I use other Skin sites because they looked more user friendly. But scince the update Bitskins is a good and competative site again.
I sold some hundres Breakout cases and tried to withdraw the money via Visa. I had some problems because my Bank didn‘t accepted the payment (My bank is DKB and I have a Visa debit card).
No money arrived but on Bitskins the money was gone. I contacted the support and got a quick response that my bank somehow didn‘t accept the money.
So the Bitskins support refunded it to my Bitskins wallet.
After I tried it with another visa (credit card - and a different bank) it worked fine.
Very nice site and outstanding support!
Date of experience: August 18, 2023
Reply from BitSkins