BitSkins Reviews

1,569  Excellent
TrustScore 4.5 out of 5

4.7

In the Online Marketplace category

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Reviews4.7

1,569 total


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Rated 5 out of 5 stars

Good Customer Service

I've somehow managed to deleted my authenticator app which had 2FA for Bitskins. Issue was resolved in like 3 hours max.
Swift customer response time even on weekends.

Date of experience: May 18, 2024


Rated 5 out of 5 stars

Good reliable site

I've been using this site for many years now and it's always been easy to use and customer service responds quick. Will always use this over steam since the prices are also lower and they have the skins you want.

Date of experience: May 15, 2024


Rated 4 out of 5 stars

Great site

Great site, everything is super, only does not work filter on collections, and I would like to be able to leave requests not only for sale but also for purchase

Date of experience: May 15, 2024


Rated 5 out of 5 stars

Honestly, I was a bit nervous when I tried this site.

Honestly I was a bit nervous since I'm just getting into csgo skins and I wasn't sure what site to trust. I asked around and most people said bit skins was a great place for crypto. I deposited like $300+ and was able to withdraw skins right after I got them on the site. Definitely recommend for someone who is new to csgo skins to use this site. One con this site has is that the prices maybe higher than p2p trading but it's worth it to have the security of not getting scammed.

Date of experience: May 07, 2024


Rated 5 out of 5 stars

Perfect and Very Fast

Perfect, fast and easy to sell and buy skins, my favourite long time ago, big transactions, I could win a lot of money buying cheap and selling good aswell at the good time too! When I withdraw for revolut it takes seconds!

Date of experience: April 30, 2024


Rated 5 out of 5 stars

used it in 2019

used it in 2019, without issue. Used it today again. Excellent for discounts on cs2 skins

Date of experience: May 04, 2024


Rated 5 out of 5 stars

Best skin market customer support I have experienced

What makes bitskins my go to skin marketplace is their phenomenal support staff. While they have been rare, there have been a few instances where I had a problem with the site and was worried about losing access to my skins. The support was always incredibly responsive and resolved my issues promptly. These support experiences let me rest easy knowing my skins and money is safe when exchanging skins outside of the steam market

Date of experience: February 10, 2024

Reply from BitSkins

Dear John, Thank you so much for your kind words and positive feedback! We truly appreciate your trust and support. Our team is committed to delivering exceptional service and ensuring that your experience with us exceeds your expectations.


Rated 5 out of 5 stars

Prompt and accurate service!

BitSkins support was prompt with their service and were concise and clear about what they needed from me in order to address my account issue with 2FA.

Thank you!

Date of experience: March 28, 2024

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!


Rated 5 out of 5 stars

A++ Service

Great support staff. Quick and detailed response. Puts safety and security above everything, which is what's important in these websites.

Date of experience: March 25, 2024

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!


Rated 5 out of 5 stars

Very satisfied after August site update <3

Site looks very nice and modern after update. Very joyful to use 😌 I am especially satisfied with 1% fee direct Binance withdrawal in stables 😍 No more LTC 5% loses🥰

Can't wait when all old functions start working: as buy orders/bulk repricer and ofcourse APIs.

Date of experience: September 03, 2023

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Regarding the bulk repricer, it's already available. :)

//Lukas


Rated 5 out of 5 stars

Good Site

I've been using BitSkins for over a year and have never had a problem. Cash withdrawals are "instant" now, but take 3 or 4 days to show up in your account when using Visa (if not using crypto, you'll need a Visa card, which might mean opening a new bank account if you're in the UK). Their support is good, and always quick to respond.

Date of experience: October 20, 2023

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

//Lukas


Rated 5 out of 5 stars

Solid

Great UI/Search Capabilities, Fast Service, Reputable, Consistent. By far one of the best third party sites for CS2 items.

Date of experience: March 13, 2024

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!


Rated 5 out of 5 stars

Bitskins is good platform and have a…

Bitskins is good platform and have a good customer support,
Someone scammed my money through bitskins and I complained Bitskins customer support and he gave me excellent response kindly if someone scam your money through Bitskins you should complain I challenge you Bitskins will refund your scammed money,
Thank you Bitskins

Date of experience: December 08, 2023


Rated 5 out of 5 stars

Great!

One of the better marketplace sites for virtual items like CS:GO, TF2, Rust, etc.
They recently updated it to 2.0 so obviously there are few issues that need to be resolved but most of the stuff is resolved pretty fast. Hopefully the site will be even better in the close future.

Date of experience: August 15, 2023

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!


Rated 5 out of 5 stars

reliable

ive using their website for years now, its fine and reliable in my experience

Date of experience: April 22, 2024


Rated 5 out of 5 stars

Amazing services lead by an incredible team of staff

Recently deposited ETH over to Bitskins & didn't realized until after I sent the transaction that there's a minimum deposit amount needed for crypto. I made a support ticket explaining the mishap I made & seeing if there's anything I could do to make things right on my end, to which their staff quickly responded back to & were amazing enough to honor the amount I deposited, even though it was less than half of their minimum. Safe to say it won't happen again, thanks again!

Date of experience: September 07, 2023

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

//Lukas


Rated 5 out of 5 stars

Great Site Update And Even Better Support

Normally I use other Skin sites because they looked more user friendly. But scince the update Bitskins is a good and competative site again.
I sold some hundres Breakout cases and tried to withdraw the money via Visa. I had some problems because my Bank didn‘t accepted the payment (My bank is DKB and I have a Visa debit card).
No money arrived but on Bitskins the money was gone. I contacted the support and got a quick response that my bank somehow didn‘t accept the money.
So the Bitskins support refunded it to my Bitskins wallet.
After I tried it with another visa (credit card - and a different bank) it worked fine.

Very nice site and outstanding support!

Date of experience: August 18, 2023

Reply from BitSkins

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

//Lukas